Professional Exam Prep
Privacy Policy
Last updated: September 6, 2026
This Privacy Policy explains how Professional Exam Prep handles information used to provide CPCM Exam Prep and related services.
Information We Process
Depending on how you use the platform, we may process your name, account email address, authentication information, access status, payment-related status, purchase and expiration information, study progress, answers, exam attempts, performance results, and other information necessary to operate the service.
Google Sign-In
The platform may use Google Sign-In for account authentication. When you sign in with Google, we receive limited account information required to identify your account and provide access. We do not receive your Google password.
How We Use Information
We use information to:
• authenticate users and manage accounts;
• activate, verify, expire, or revoke paid access;
• save study progress and examination activity;
• provide performance analytics and study recommendations;
• provide customer support;
• protect the platform against fraud, abuse, and unauthorized access;
• maintain, troubleshoot, and improve the service.
Payments and Paddle
Payments are processed by Paddle, our Merchant of Record. Paddle handles payment and transaction information required to complete the purchase. Professional Exam Prep does not store full credit or debit card numbers. We may receive transaction identifiers, purchaser information, payment status, refund status, and related information necessary to activate and administer access.
Service Providers
We use service providers to operate the platform, including services for authentication, hosting, databases, payment processing, and technical infrastructure. These providers may process information only as necessary to provide their services and subject to their own legal and privacy obligations.
Cookies and Session Technologies
The platform may use cookies, session technologies, or similar mechanisms that are necessary for authentication, security, account access, and operation of the service.
Data Retention
Information is retained for as long as reasonably necessary to provide the service, maintain account and transaction records, protect the platform, resolve disputes, comply with legal obligations, and enforce applicable agreements. Retention periods may vary depending on the type of information and applicable law.
Data Security
We use reasonable technical and organizational measures designed to protect account and service information. No online service can guarantee absolute security, and users should protect access to their own accounts and devices.
Your Privacy Rights
Depending on your location, applicable law may provide rights to request access to, correction of, deletion of, or other action concerning personal information. Requests may be submitted using the contact information below. Certain information may need to be retained where required for legal, security, fraud-prevention, transaction, or recordkeeping purposes.
International Users
Professional Exam Prep may be accessed from multiple countries. Information may therefore be processed in jurisdictions other than the user's place of residence, subject to applicable legal requirements.
Changes to This Policy
This Privacy Policy may be updated as our services, providers, or legal obligations change. The current version will be posted on this page with its effective date.
Contact
Privacy questions or requests may be sent to denyzia1@gmail.com.